Privacy Policy

Effective date: 18 June 2025

At Ivona Acklam LTD, we are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and protect your data.

1. Information We Collect: 

• Personal details such as your name and email address when you sign up for newsletters, free meditations, or sessions.
• Payment information for course or session purchases (processed securely via third-party payment providers).
• Any information voluntarily shared during contact inquiries or sessions.

2. How We Use Your Information: 

• To provide services and communicate session details.
• To send newsletters, updates, and marketing communications (you can unsubscribe at any time).
• To improve website content and user experience.

3. Data Storage and Security: 

• Your information is stored securely using industry-standard platforms (Stripe, PayPal, etc.).
• We do not share or sell your personal data to third parties.

4. Cookies: 

This website uses cookies to enhance user experience and analyse website traffic. By using this site, you consent to the use of cookies.

5. Your Rights: 

You have the right to:

• Access and request a copy of the personal data we hold about you.
• Request correction or deletion of your personal data.
• Withdraw your consent for communications at any time.

For all requests, please contact: hello@ivonaacklam.com

6. Third-Party Services: 

We use trusted third-party providers to deliver services. Please review their privacy policies for additional details regarding their data handling practices.

7. Client Session Confidentiality: 

All information shared during private healing sessions—including personal stories, emotional experiences, and spiritual reflections—is treated with the utmost respect and confidentiality.

• Individual 1:1 session notes (if kept) are securely stored and never shared without your explicit consent.
• Group sessions and community spaces are held in a spirit of mutual trust, and participants are kindly asked to honour the confidentiality of others.

Please note: While every effort is made to maintain privacy, confidentiality in community spaces cannot be fully guaranteed due to the shared environment. 

8. Updates to This Policy: 

We may update this Privacy Policy periodically. The updated version will always be available on this page.